24/7 Insight - into the health of your IT systems

You cant determine the health of an IT system just by looking at the outside of the box. If you want to know whats going on in that server, then you need reliable and affordable tools to remove the guess work. Eliminate they mystery around the status of your IT systems. By deploying a proactive monitoring service into your network, our engineers get live, 24 hour a day, 7 days a week insight into the internal operations of computer networks.

In 99% of cases, we are alerted to issues before they become larger problems that lead to downtime. This cuts unproductive time to a minimum and takes away frustration from you and your staff when computer systems are offline.

“Do you have skilled IT engineers, monitoring and maintaining your network 24 hours a day?”

Macross

Macross Information Technology supplies reliable, efficient and timely services to small and medium businesses across south east Queensland and northern NSW. Our client base spans a number of industries. We welcome clients from all business types, but we do have a special affinity with the Medical Private Practice sector. In our many years of experience in helping and support specialist businesses, we have grown to understand the complex and diverse challenges that face professional practices and main stream businesses alike. We understand the critical nature of Medical applications and that these need to be available all day, every day! Specialist clinics from single doctors, to large multi-site practices encompassing many doctors have come to rely on Macross as their I.T. service providers.

Remote Support

Click the 'HELP' image above to give a support technician remote access to your computer. Be sure to have a Macross engineer on the phone, ready to make the connection.

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Fast proactive critical IT support

Proactive IT Services

24/7 Insight - into the health of your IT systems

Macross

Remote Support

Contact IT Support

Medical IT Specialists